Services
Custom Orthotics in Whitby | Brooklin Foot & Orthotic Clinic
Looking for custom orthotics in Whitby, Ajax, or Oshawa? Brooklin Foot & Orthotic Clinic provides professionally prescribed custom-made orthotics designed to improve foot function, reduce pain, and support long-term mobility. Each orthotic device is created after a biomechanical assessment and gait analysis to ensure the support matches your feet, lifestyle, and footwear.
What Are Custom Orthotics?
Custom orthotics are medical-grade shoe inserts designed to correct biomechanical problems in the feet and lower body. Unlike store-bought insoles, custom orthotics are created using detailed measurements, gait analysis, and casting techniques to provide personalized support and pressure redistribution.
To schedule an appointment or for more information regarding our foot care services, please call us at 905-425-3338 or fill out the below form, and we will get back to you ASAP.
Conditions Treated With Custom Orthotics
Custom orthotics may be beneficial for treating a wide variety of foot conditions, including:
The manufacture and design of your custom orthotics take your daily activities, choice of footwear and foot biomechanics into consideration to create a specialized device that best suits your needs.
Are There Orthotics for Kids?
Yes. Any child who is walking may benefit from custom orthotics if they exhibit any of the followings:
- Foot pain when walking or running
- Flat feet
- High arches
- Sever’s disease/ heel pain
- Juvenile bunions
- In-toeing and out-toeing
- Leg length discrepancies
- Sports-related foot injuries
Orthotics, along with strength exercises, can help to give your child’s feet a chance to grow correctly. If you have concerns about the way your child walks or runs, please book a consultation with us.
Friendly foot care.
World-class technology.
How Long Do Custom Orthotics Last?
On average, a pair of custom orthotics will last 1-4 years of daily wear. Pediatric orthotics will last until there is about a 2 shoe sizes increase since the day the feet were cast.
What Documents Do I Need for Insurance?
As a standard practice, we provide our patients with all necessary paperwork required by insurance companies, including:
- A prescription written by the chiropodist indicating the patient’s diagnosis and showing why the orthotics were medically necessary
- A biomechanical examination & gait analysis performed with details of the casting technique used
- A detailed lab report from the accredited orthotic fabricating lab confirming the method in which the orthotics were manufactured, raw materials used, and a detailed description of the type of orthotics provided
- An official receipt issued by the dispensing practitioner showing:
- The name and address of the provider and registration number
- The date of full payment for the orthotics
Please note that custom orthotics are NOT covered by OHIP, but most extended health insurance plans will cover them in part or whole. We strongly recommend verifying your coverage directly with your insurance company before your appointment.
How Do I Get Custom Orthotics?
To get custom orthotics, you first need to book an appointment at the Brooklin Foot & Orthotic Clinic for a Biomechanical and Gait Assessment with one of our chiropodists. The process will then be as follows:
1. The Biomechanical and Gait Assessment
The appointment will start by noting down the major concerns you have and the history of the pain (i.e.: date of the injury, frequency and severity of pain, etc). The chiropodist will also ask about your overall health history and a list of medications you are currently taking. You should also let your chiropodist know about any activities or sports that you are involved in, and if there are any changes to your daily routines. Finally, don’t forget to bring in your shoes (i.e.: school shoes, work shoes, sports cleats, etc) for a footwear assessment.
All this information will help the chiropodist determine the type of custom orthotics you need.
Following the health history, the chiropodist will perform a biomechanical assessment. This assessment is to check for the range of motion of your feet, the muscles’ strength, and the pain’s location. A gait analysis will also be performed to see you standing and walking.
These assessments usually take about 30 to 40 minutes in total (depending on if you need to be cast during the same appointment).
3. Fitting
After casting, your orthotic pick-up appointment will be scheduled for 3 weeks later. At this appointment, you will get to try out your new orthotics for fit and comfort. Please remember to bring your shoes in.
2. Casting
Once it is determined that you are a good candidate for custom orthotics, at the Brooklin Foot & Orthotic Clinic, you will be cast using either plaster casting, 3D-Scan casting, or foam casting. All 3 of these methods allow the chiropodists to get your foot in a position called subtalar joint neutral.
Plaster casting is done by wrapping plaster of Paris bandages around your foot while you are lying face down. This is a non-weight bearing method so your chiropodist has full control of the positioning of your feet. Once the plaster molds are dried, they are shipped to our partnering orthotics fabrication lab.
3D-Scan casting is done the same way, except instead of plaster, the chiropodist will use a special 3D-scanning tablet device. The scan is then digitally submitted to the orthotics fabrication lab.
Foam casting is done in a semi-weight bearing position. You will be sitting upright in a chair with your feet placed on top of a foam box. You will be asked to relax your knees and feet while the chiropodist works to get a foam mold of your feet. This method is typically used for those with limited mobility or who have difficulty lying down.
4. Follow-ups.
You will be contacted once more 4 weeks after the fitting appointment to see how the orthotics are working out for you. If you are having difficulties with your orthotics, please book an appointment to see the chiropodist about getting them adjusted. This can be done free of charge within 6 months of receiving your new orthotics.
Frequently Asked Questions About Custom Orthotics
Do I need custom orthotics or store-bought insoles?
Store-bought insoles provide general cushioning, while custom orthotics are prescribed medical devices designed to correct biomechanical problems and redistribute pressure based on your individual foot structure.
How much do custom orthotics cost?
The cost of custom orthotics varies depending on the design and materials required. Most extended health insurance plans cover custom orthotics when prescribed by a chiropodist.
How long does it take to get custom orthotics?
After your biomechanical assessment and casting appointment, orthotics are typically ready within about three weeks.
Do custom orthotics help plantar fasciitis?
Yes. Custom orthotics are commonly prescribed to support the arch, reduce strain on the plantar fascia, and improve foot alignment during walking.
Can orthotics help knee, hip, or back pain?
Because orthotics improve alignment and gait mechanics, they may help reduce strain affecting the knees, hips, and lower back.
How long do custom orthotics last?
Most adult orthotics last between 1–4 years with regular use. Children’s orthotics are replaced as the foot grows.
Where can I get custom orthotics in Whitby?
Brooklin Foot & Orthotic Clinic provides custom orthotics in Whitby and serves patients from Ajax, Oshawa, and across Durham Region.
Brooklin Foot & Orthotic Clinic
New patients are welcome. No referrals are required.
The Brooklin Foot & Orthotic Clinic team commonly treat the following:
Heel and Arch Pain, Achilles problems, ball-of-foot pain, arthritic feet, bunions, children’s feet, and knee and ankle pain.
Contact us
Call Us
905-425-FEET (3338) contact@brooklinfootclinic.com
Our Location
16 Winchester Rd. E., Unit 3
Whitby, ON L1M 0K8
Ample parking • Wheelchair accessible
Serving Brooklin, Whitby, Ajax, Oshawa and the Durham Region
Operation Hours
Monday 9am - 7pm
Tuesday 9am - 7pm
Wednesday 9am - 7pm
Thursday 9am - 7pm
Friday 10am - 7pm
Saturday 9am - 5pm
CONNECT WITH US
The Brooklin Foot Clinic offers the following Chiropody Services to the Durham region, including Ajax, Brock,
Clarington, Oshawa, Pickering, Scugog, Uxbridge and Whitby.
ClearToe Therapy | Cold Laser Therapy | Compression Stockings | Custom Made Orthotics | Diabetic Foot Care | Foot Mobilisation Therapy (FMT) | Microwave Therapy For Plantar Wart | Non-Surgical Nail Correction | Orthopedic Footwear | Reflexology | Skin and Nail Conditions | Surgical Procedures/Injections